How do I change my billing information?
When will my credit card be charged?
If you are on a Monthly membership plan or Annual Membership plan, your credit card will be charged the day you sign up and then every month after that.
What are my personal responsibilities as a virtual yoga participant?
What is your cancellation policy?
A DRISHTIQ customer (“Student”) may cancel her/his agreement to attend and pay for DRISHTIQ classes and workshops at any time by providing notice to DRISHTIQ via email to firstname.lastname@example.org or via regular mail to: DRISHTIQ Yoga 6209 Snider Road Unit D, Mason, Ohio 45040 or via telephone to 513-204-0270. The agreement to attend and pay for DRISHTIQ classes and workshops will terminate at the end of then current billing period in which notice was received and the student’s credit card will not be charged for the next billing period; except that: if a Student dies or becomes disabled and cannot participate in DRISHTIQ YOGA’s classes or workshops, the Student shall only be liable for payments under that portion of the Agreement applicable to the period prior to the Student’s actual death or disability and within 30 days after receiving notice of the Student’s death or disability, DRISHTIQ YOGA shall refund to the Student or her/his representative payments made in excess of this amount.
How do I cancel my account?
Call us at (513)-204-0270. Allow us 30 days before the next billing cycle to cancel your account.
I’m having trouble viewing the on demand classes, what can I do?
Check that you are using a modern updated browser such as Internet Explorer 10+, Google Chrome, Firefox or Safari. Try closing all your browser sessions and opening up a new one. If that doesn’t work please try restarting your computer and trying again. If none of the above steps work, please email us at email@example.com.